Cancellation and Refund

Ayurnandanam Ayurvedic Health Care, we are committed to providing you with the best consultaion services and highest quality Ayurvedic products. Please review our refund policy below.

We do not offer refunds or cancellations for online consultation services provided via the https://ayurnandanam.com/website. By using our online consultation services, you acknowledge and agree to this no-refund, no-cancellation policy.

Once the consultation fee has been paid, refunds or cancellations are not permitted, except in cases where the consultation cannot be provided due to technical issues or other factors beyond our control. In such instances, we may offer you the option to reschedule the consultation. 

Refund Process based on product purchase

• Initiating a Refund:
If you wish to request a refund for a product purchased from ayurnandanam.com. you must contact our customer support team https://ayurnandanam.com/contact-us/ or ( contact number ) within 2 days from the date of delivery.

• Eligibility for Refund:
Refunds are applicable under the following circumstances:
The product received is damaged or defective.
The wrong product was delivered.
The product received does not match the description on the website.

• Conditions for Refund:
To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when you received it.

• Refunds are not applicable for:
Products damaged due to misuse or negligence.
Products with signs of wear and tear

• Provide Necessary Information:
When contacting customer support, please provide your order number, a clear description of the issue, and any supporting documentation such as photographs.

• Evaluation and Approval:
Our team will evaluate your refund request. Once approved, you will receive instructions on how to return the product.

• Return of Product:
Ship the product back to the address provided by our customer support team. Please ensure that the product is securely packaged.

• Verification and Refund:
Upon receiving the returned product, we will verify its condition. If the conditions for a refund are met, the refund will be processed through the original payment method.

• Refund:
Refunds will be processed within 7-10 business days after we receive the returned product. The refund will be issued to the original payment method.